1.2 What You Need to Know About Your Computer

A. Specifications (Specs)
  • Size of HDD
  • Size of RAM
  • Model and Speed of CPU
 
(1) How to find a size of HDD
i Look for the MY COMPUTER icon on the desktop. (If you do not find it there, click on the START button and open the Start Menu.) The MY COMOPUTER icon looks like the set-up of a computer, a monitor and a keyboard.
 
Windows2000

Windows XP
ii Double click on the MY COMPUTER icon (or MY COMPUTER is the Start Menu), and look for the Local Disk (C:) icon. (The Local Disk may have a different name, such as Local (C:). If you do not find the Local Disk (C:) icon, look for an icon of a computer.
 
Windows2000


Windows XP
iii Right click on the Local Disk icon to open the shortcut menu.
 
Windows XP
iv Click on Properties, and the Local Disk (C:) Properties box will open. Capacity of the HDD is given there. According to the following example image, the HDD size of this computer is approximately 75 GB (gigabytes) and only about 10 GB of it is used.
 
Windows XP
 
(2) How to find a size of RAM, and model and speed of CPU
i Look for the MY COMPUTER icon on the desktop. (If you do not find it there, click on the START button and open the Start Menu.) The MY COMOPUTER icon looks like the set-up of a computer, a monitor and a keyboard.
 
Windows2000

Windows XP
ii Right click on the MY COMPUTER icon (or MY COMPUTER is the Start Menu) to open the shortcut menu.
 
Windows XP
iii Click on Properties, and the System Properties box will open. A size of RAM and model and speed of CPU are given there. In the following example, the RAM size is 512 MB (shown right above the "Support Information" button). The CPU is Pentium 4 and its speed is 2.00GHz.
 
Windows XP
 
B. Type of OS
  • Make (e.g., Microsoft)
  • Version of the OS (e.g., Windows2000 Professional, Windows Me)
  • Language of the OS (e.g., English)
 
(1) How to find type of OS
i Look for the MY COMPUTER icon on the desktop. (If you do not find it there, click on the START button and open the Start Menu.) The MY COMOPUTER icon looks like the set-up of a computer, a monitor and a keyboard.
 
Windows2000

Windows XP
ii Right click on the MY COMPUTER icon (or MY COMPUTER is the Start Menu) to open the shortcut menu.
 
Windows XP
iii Click on Properties, and the System Properties box will open. Type of OS is given there. In the following example, the OS is Microsoft Windows XP Professional 2002 Version.
 
 
This set of information becomes crucial in two situations:
(1) When you buy new application software or hardware (e.g., a printer, a scanner, and CD-ROM drive), you must make sure that your computer meets System Requirements required by the product. If it does not, the new software or hardware cannot run on it. The requirements are usually printed on the side or back of the product package.
 
Specs and version of OS of your computer are like shoe size and the shape of your feet. You'll need them for choosing the right produce, just like you need to know your shoe size and your feet shape for the right pair of shoes.
 
(2) When you consult your computer problems with a technical support person, you must be able to tell him/her what kind of computer you have. Just like a doctor needs to know your body measurements, vitals, and other physical conditions to diagnose your health problems, a tech support person needs to know your computer's specs, type of OS, and detailed descriptions of circumstances; the where and when you experienced the problems, e.g., what application software you were using, or what were you doing when the problem occurred.
 
To say, "My computer doesn't work. What's wrong?" is as helpless as to say, "I'm sick, so give me a cure" to your doctor.